Transforming With Design Thinking - Part 1 (Free)
Updated: Aug 15, 2021
This post is a recap of the main discussion items from the Transforming With Design Thinking (Part 1) session hosted by transform this on Sat Oct 17, 2020 12-1pm ET.
TLDR? Scroll to the bottom for the link to Part-2 of the discussion and the full event recording from this session.
Discussion Circle Goal
Design thinking has changed the way businesses perceive the customer experience. With unpredictability and disruption due to the pandemic, design thinking is imperative for business success post-COVID. This event was a practical conversation about how design thinking creates an environment for success.
Why is design thinking essential for transformations?
What are the principles of design thinking?
Successful design thinking case studies and post-COVID considerations
Ramya Balasubramaniam - Senior Data Scientist, AIML COE at Loblaw Companies Limited.
Gunjan Syal - Transformation Executive at Emerald Technology Group Inc.
Key Discussion Areas
Ramya and Gunjan took us on a very interactive journey surrounding the design thinking and its importance during the pandemic. We had representation from 8 countries and 4 continents, making this a global discussion with a unique theme centered on design thinking:
Design thinking has three pillars: empathy, creativity and rationality.
Design thinking is non linear process and requires an open-minded leadership.